FIRELEADS DISPATCH, previously FIRELEADS Inc., has rebranded and redeveloped to be a support and dispatch service for those who respond, restore, and manage restoration emergencies. As a Restoration360 Partner, our service helps companies with training, dispatching validated incidents, providing on-scene support, and providing post-incident additional information, with the goal of helping you secure the job. There are so many lead companies, each new one red
Flash Alerts
Dispatcher
FIRELEADS provides up-to-the-minute phone calls, texts, and/or email messages for every incident, with detailed information. Pre-alerts are designed to notify your responder that an incident may be in progress and to prepare for more information to follow. Our history of analytics clearly reinforce incident start times and higher frequency of occurrence have direct correlation with busy traffic times. I.e. Morning, lunch, and evening Rush-Hour is a regular mogul. The Pre-Alert system allows your responders to stay ahead of the incident while reducing rising gasoline costs and invaluable drive-time.Summary
FIRELEADS provides incident reports that summarize incidents with vital information. Our prompt, precise leads are distributed directly from our dispatch center in Carson City, Nevada to your responders in the field. Leads are sent via email and include the time and location of the incident, cross-streets, a synopsis of live details, and pertinent contact information for occupants and ownership.
🗸 24/7 Information Support Services
Our 24-hour hotline lets you speak directly with a live dispatcher for additional on-scene information or assistance with your response.
🗸 24/7 Dispatch Services
A 24-hour hotline lets you speak directly with the on-duty dispatcher for more on-scene information or assistance with your response.
Classroom Training Courses
FIRELEADS partnered with Restoration Response Training (RRT) Inc. to offer both in-house and on-location training courses. These courses complement our exceptional subscription service, helping you integrate this information into your existing emergency response model. Let us come to you and assist with the implementation!
EXACT SERVICES
FIRELEADS Dispatch provides a different service than any other lead service. We are here to support the people who respond, restore, and manage commercial and residential restoration emergencies. We offer different levels of service tailored to the client’s needs. We stand by what some call ‘old-school’ technology: text messages and emails.FLASH Leads
AI-based lead alerting by FIRELEADS’ proprietary system, the “Whooper,” which is a lot like Gemini or ChatGPT, transcribing, reading, and writing incidents in real time with our evaluation. We also offer advanced level packages for advanced responders.Dispatch Service
We offer a Dispatch Service with American-based dispatchers and information specialists who validate and screen information. Then dispatch the real incidents and provide dispatch support to the responders.Dispatch Leads & Lead Verification Service
Dispatch Leads (fire, water, wind, and more) providing Lead Verification Service refers to a dispatch interaction designed to verify the legitimacy of leads from any source. Dispatch will use many tactics, including calling the fire department if needed, to clarify or validate the lead. Dispatcher interaction with the ability to provide either nighttime or daytime dispatch service. This service is designed for the field responder needing a service that can update, validate, and provide.Other Services or Highlights
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- Flash Alerts Service
- American Dispatcher
- Information Service Specialists
- Operational Managers
- Classroom and Field Training
- “Dispatcher” – 24/7 phone service from a human American dispatcher, ready to provide more
- 24-hour and 7-day-a-week service
- The “Lead Verification Service” refers to a dispatch interaction designed to verify the legitimacy of leads from any source.
- Flash Alerts Service
- Long Leads emailed by American Dispatch with ICS / Fire Terminology / Fire Response training to provide as much information in email format to the client base.
- Night Calling Option – Dispatchers can call your responder to alert them of a night call.
- Daytime Calling Option: Dispatchers can call your team during the day to alert them to a call.
- AI Integration with CRM Software
- Price varies based on county size, fire department complexity, and radio systems.
Field Training
FIRELEADS paired up with Restoration Response Training RRT Inc., and their Instructors provide field training to restoration professionals and first-responders in your location or assigned territory. This real-time active training course provides instructions and education from experienced restoration responders on real incidents in your market. Our instructors have experience in some of America’s busiest markets like Phoenix, Portland, Seattle, San Francisco, Houston, and Tampa.Daily Reports – Can we automate that
FIRELEADS can provide daily summary reports. These are designed for managers or owners, so they can review all incidents in the past 24 hours at a glance, ensuring they are in the know regarding their sales team’s performance.Statistical Information – Can we automate that
With 10 years of data, FIRELEADS will produce reports regarding present and historical market trends. This program is designed for insurance companies, agents, and adjusters to review statistical information to better gauge sales, marketing, and service opportunities.NIGHT CALLING
Some clients have special requests for phone call services, exclusivity, monthly summary reports, and other reports. Need something special, just ask.-
- American Dispatcher screened and validated leads in real time for the vendor, prioritizing quality over quantity.
- “Dispatcher” – 24/7 phone service from a human American dispatcher, ready to provide more information to the client, with a dedicated call-in number and client ID number for service.
- The “Lead Verification Service” refers to a dispatch interaction designed to verify the legitimacy of leads from any source. Dispatch will use many tactics, including calling the fire department if needed, to clarify or validate the lead.
- Automated Texts Leads.
- Long Leads emailed by American Dispatch with ICS / Fire Terminology / Fire Response training to provide as much information in email format to the client base.
- Night Calling Option – Dispatchers can call your responder to alert them of a night call.
- Daytime Calling Option: Dispatchers can call your team during the day to alert them to a call.
- Statistical Information – Our database system has the ability to do a
- AI Integration with CRM Software
- Price varies based on county size, fire department complexity, and radio systems.