UGC FIRELEADS reports on incidents from big to small. Below are the different types of incidents for which FIRELEADS generates reports, keeping your sales team focused and prepared to close every sale.
FIRELEADS INC. Dispatch Center reports the following different types of incidents:
- Residential Structure Fire and Smoke Incidents – House fires, attic fires, garage fires, appliance fires, chimney fires, electrical fires, kitchen fires & smoke incidents (pot on the stove, burnt food, for example).
- Large Loss Commercial Structure Fire Incidents – Fires in businesses or buildings resulting in major damage.
- Residential Flood and Water Damage Incidents – Sprinkler discharges, water pipe breaks, flash flooding, and even mudslides.
- Large Loss Commercial Flood and Water Incidents – Water main breaks and sprinkler discharges resulting in major damage to commercial structures.
- Structure Damage Incidents – Structural damage, collision, or collapse caused by incidents such as: vehicles or other items into structures, earthquakes, construction accidents, explosions, fireworks failures, landslides, mudslides, wind, tornadoes, and hurricanes.
- Wildland Fire Incidents – Wildland fire reports that summarize information on large national incidents.
FIRELEADS INC. Dispatch Center DOES NOT report the following different types of incidents:
- Information without actionable data, such as addresses
- False Alarms¹
- EMS/medical only events
- Simple keyword matching that will waste your team’s time
Example LEADS
Sign up Today for a free one-week trial.
Text Alerts “FLASH ALERTS”
FIRELEADS Inc. offers customers real-time text notifications at key stages of an incident. You’ll receive alerts as soon as an incident begins, updates on the scene assessment when the first engine arrives, and confirmation before the official email report is sent. These notifications typically occur within 8 minutes of the incident start, giving your company a valuable head start.
START OF INCIDENT – This information lets you know when an incident is originally starting, giving you a heads up of a possible incident. EXAMPLE: 274 Main Street, Los Altos FD en route to a possible residential structure fire.
SCENE SIZE UP – This information lets you know in real time what is being reported live from the scene. EXAMPLE: 274 Main Street, Los Altos FD on scene, smoke and fire showing
INCIDENT DEFINED—This information explains the incident and whether FIRELEADS Inc. will write an incident report on it. EXAMPLE: 274 Main Street, Los Altos FD going to 2nd alarm and going into fire attack. LTF
MORE EXAMPLES:
3/26/2020 524 Francisco Court, Roseville, CA. FD en route to a possible residential structure fire.
2/22/2020 4727 15th Ave NE, Seattle, WA. FD on the scene of a working Apartment fire. LTF.
1/1/2020 287 Main Street, Portland, OR. FD was en route to a possible commercial water incident.
1/1/2020 287 Main Street, Los Altos, CA. FD on the scene of a confirmed water incident. LTF.
Email Reports – Incident Reports
FIRELEADS Inc. provides real-time incident summary reports containing detailed information that are in progress or recently occurred through any means you need, whether it be reports that are emailed, sent via text, and/or a phone call to your salespeople. Our services take the time to paint a clear picture of what happened, giving our clients an insight into the incident from all angles.
EXAMPLE:
Incident Number: 3.26.2020.009
Incident Type: *STRUCTURE FIRE* – Residential
Incident Date/Time: 11.26.2024 3:30pm
Incident Address: 2731 Francisco Court Roseville, CA 95678
Incident Cross Streets: Rand Way
Incident County: Placer County
Incident Notes/Report: Placer County Fire Department has sent out a structure fire response to this location. Caller reports smoke and flames coming from the exterior of a residence. FD on scene reports smoke and flames showing from the exterior and into the attic of a two-story building, declaring a working fire. FD established a water supply with fast attack lines. FD going into fire attack with 2 in and 2 out. FD reports an extension to the second and first floors. FD conducted a primary search, all clear. FD reports there is salvage and is requesting an investigator. FD reports sending a truck company to the roof for vertical ventilation. FD is on scene, working at this time.
UGC LEAD CONCLUDED.
Owner Information: Mr. and Mrs. Smith ~ Same Address ~ (801) 878-2224 Home Line (801) 287-1832 Cell Phone
Complex/Business Information: NA
Renters/Unit/Suite Information: Same As Owner
Property Information: 5 beds 3 baths 3,046 sq ft single-family residential. Built-in 1992, Owner occupied.
Property Value Last Estimated At: Approximately $655k
Dispatcher: SP
¹ FIRELEADS clients have a choice of receiving only QUALIFIED leads, i.e. leads verified to be a revenue opportunity, or INSTANT information which at first will be unconfirmed leads that will inform your sales team of a potential revenue opportunity. INSTANT information may result in a false alarm, but also will either prepare your team to act, or initiate their travel to beat their competition.
UGC FIRELEADS – A company dedicated to the ones who respond, manage, and restore. – Who Leads You?
LEADS – TRAINING – LEADERSHIP – SUPPORT – SUCCESS
What sets FIRELEADS apart from other companies seeking to help those in the fire, water, and smoke damage restoration industry? We ARE fire restoration.
How FIRELEADS got its start:
In 2009, I responded to a Craigslist ad for a Fire Chaser position, marking the beginning of my career in the San Francisco Bay Area, California. My role involved pursuing leads to assist residents and businesses affected by fire or water incidents. With no formal training and leads often arriving days late, I quickly learned the ropes. I met a fire chaser from a major restoration company whose dispatch center resembled a command center. Standing in what felt like the bridge of the USS Enterprise, I vowed to one day have a similar command center, yet different. A command center that did it all for those competing in the structure damage restoration space: from training, to lead generation, to profits. Upon connecting with a State Farm adjuster, this project was on its way to success.
The emergence of UGC & the foundation of restoration industry growth, sales training:
In 2010, we founded UGC (Underground Communications). One of the major challenges we faced was educating restoration and construction companies about our lead services. Many were unsure how to utilize leads effectively and felt that “chasing” was off-putting to the insurance industry. The landscape has certainly evolved since then.
With advancements in technology, the insurance industry adopted auto referrals and instant response programs, making rapid response essential for competitiveness. However, we recognized that understanding how to use leads effectively requires training; there’s a right and a wrong way to handle such powerful resources. To address this, we established our sister training company, Restoration Response Training (RRT).
Training + Expertise + Cutting Edge Technology = UGC/FIRELEADS:
In 2018, as technology progressed and citizens gained immediate access to information, the demand for instant responses grew. This led to the creation of FIRELEADS Inc., culminating in the merger with UGC Inc. to form UGC/FIRELEADS. With a dedicated team of 12 dispatchers, 2 supervisors, and 3 board members, along with a new IT partnership driving us forward, we are the ONLY restoration industry business development company ready to serve the board-up and emergency response teams across America to help those in need when they need it, without delay.
Our only question for you is: will you join us on this journey of technological advancement and growth?
UGC FIRELEADS – A company dedicated to the ones who respond, manage, and restore. – Who Leads You?
LEADS – TRAINING – LEADERSHIP – SUPPORT – SUCCESS